About Payments
Last updated: 20 August 2026
This page explains the payment methods available on the LOKEEVAN online store, how payments are processed and when third-party charges may apply.
1. Supported Payment Methods
Depending on your country, currency, device and checkout eligibility, LOKEEVAN may accept the following payment methods:
Credit and Debit Cards
- Visa
- Mastercard
- UnionPay
- JCB
- Discover
- Diners Club
- American Express
Digital Wallets
- Apple Pay
- Google Pay
Buy Now, Pay Later Services
- Klarna
- Afterpay
The payment methods currently available for a particular order will be displayed at checkout. A payment method listed on this page may not appear for every customer or order.
Availability may depend on factors including:
- Your billing and delivery country.
- The checkout currency.
- The value of your order.
- Your device, browser or digital wallet configuration.
- The payment provider’s eligibility requirements.
- The results of security, identity or credit checks.
2. Payment Currency and Order Total
Your payment will be processed in the currency displayed at checkout.
Before you confirm the order, the checkout will display the total amount payable to LOKEEVAN, including the product price and any applicable taxes, shipping charges or other charges collected by us.
If your card or payment account uses a different currency, your bank or payment provider may convert the transaction. The exchange rate and any currency-conversion or foreign-transaction fee are determined by that provider and are not collected or controlled by LOKEEVAN.
3. Payment-Method Fees
LOKEEVAN does not add an additional surcharge merely because you use a supported consumer card or digital wallet.
However, your bank, card issuer, wallet provider or financing provider may apply charges under its own agreement with you. These may include:
- Currency-conversion fees.
- Foreign-transaction fees.
- Interest under a financing agreement.
- Late-payment or missed-payment fees.
- Charges connected with a business or corporate payment account.
Any third-party charges are determined and collected by the relevant provider, not by LOKEEVAN.
4. Klarna and Afterpay
Klarna and Afterpay are independent payment providers. Their availability is subject to the provider’s approval and may vary according to your country, order value and account status.
If you select one of these services:
- You may be asked to complete an identity, eligibility or credit assessment.
- Your payment schedule will be governed by the agreement between you and the provider.
- Interest, late fees or missed-payment fees may apply depending on the payment product and local terms.
- The complete payment schedule and applicable charges should be shown by the provider before you confirm the payment.
LOKEEVAN does not determine whether a customer is approved and cannot change the provider’s payment schedule, credit decision or independently assessed fees.
Please review the provider’s terms carefully before confirming a buy-now-pay-later transaction.
5. Payment Authorisation and Pending Transactions
When you place an order, your payment provider may authorise or reserve the order amount before the transaction is fully completed.
In some cases, a declined, cancelled or unsuccessful order may still appear temporarily as a pending authorisation on your account. This is normally released by the bank or payment provider according to its own processing times.
A pending authorisation is not necessarily a completed charge. If it remains visible longer than expected, please contact your bank or payment provider.
6. Payment Security and Verification
Payments are processed through the payment service selected at checkout. Additional verification, such as 3D Secure, a one-time password, banking-app approval, fingerprint recognition or facial recognition, may be required.
For your protection, we may place an order on hold or request reasonable verification if:
- Payment information cannot be verified.
- The billing details do not match the information held by the payment provider.
- The transaction is identified as potentially unauthorised or fraudulent.
- Additional checks are required by a bank, payment provider or applicable law.
LOKEEVAN will never ask you to send your complete card number, security code or online banking password by email, social media or customer-service message.
7. Failed or Declined Payments
A payment may fail or be declined for reasons including:
- Incorrect card or billing information.
- Insufficient funds or an account limit.
- An expired or restricted card.
- Failure to complete security authentication.
- A restriction imposed by the card issuer or payment provider.
- The payment method being unavailable for your country, currency or order.
If a payment fails, verify the information entered or contact your payment provider. You may also try another payment method shown at checkout.
8. Refunds
Approved refunds will normally be issued to the original payment method used for the order.
After LOKEEVAN submits a refund, the time required for the amount to appear in your account is controlled by the bank or payment provider. Currency-conversion differences or third-party charges may not be refundable by LOKEEVAN.
For Klarna or Afterpay orders, the provider will adjust the payment plan after receiving the refund information. Until the provider confirms the adjustment, you should continue to follow its payment instructions to avoid possible late fees.
Refund eligibility is governed by our Return and Refund Policy, Warranty Policy and applicable consumer law.
9. VAT, Customs Fees and Dispatch Locations
All product prices displayed on the LOKEEVAN website include the applicable Value Added Tax (VAT).
All bait boats and the T2 Bait Spreader are dispatched from our warehouse in Germany. Batteries and all other accessories are dispatched from China. Replacement parts supplied for warranty claims, repairs or after-sales service are also dispatched from China.
Regardless of the dispatch location, customers will not be required to pay additional import duties or customs clearance fees upon delivery. Where such charges apply to shipments dispatched from China, they will be covered by LOKEEVAN under our shipping arrangements.
10. Contact Us
If you believe you have been charged an incorrect amount or have experienced a payment problem connected with a LOKEEVAN order, email support@lokeevan.com. Include your order number, but do not send complete card details or banking passwords.
